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Using Web 2.0 to Create a "Government with the People"

Mark Drapeau, a fellow at the Center for Technology and National Security Policy, recently wrote an article for PBS' MediaShift blog about using social networking tools to create a more transparent and accessible government.  From "Government 2.0: How Social Media Could Transform Gov PR":

Behind every press release, web page, and social networking account is a person. But when people "hide" behind organizational brands, it reduces the authenticity and transparency that people -- citizens, customers, fans -- have become accustomed to seeing in the Web 2.0 world. New social tools and niche communications can empower people to connect with their audiences on a more personal level through what has been termed "ambient awareness" or ambient intimacy.

Examples of what Drapeau means can be found by looking at BearingPoint's GovTwit Directory, which was discussed at the DGI Blog last month.

Additional discussion of Drapeau's article can be found FCW Insider.

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Comments

Great article! I really enjoyed it and on several aspects couldn't agree with you more! Look forward to seeing more articles from you!But I have some doubts.those are:
1)Do you know what federal programs and initiatives are starting to rely on Web 2.o Technologies?
2)How are priorities being impacted or should they be impacted by the increasing presence of Web 2.0?

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About DGI

  • The SLA Government Information Division is comprised of information professionals from a wide variety of careers. Members include librarians that work for state, federal, provincial, and international government organizations as well as librarians working in colleges, companies and organizations.
  • Government information is unique in that while usually free, it is critical that the organizations that create it understand how it will be used by citizens and stakeholders everywhere.
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