For the third conference in a row, the IT division will offer an "unconference" session where attendees can discuss technical support issues with each other:
Technical Support Roundtable
Tuesday, June 17, 2008 11:00AM - 12:30PM
Bring your questions and share your ideas at this third annual forum for technical support issues. What are your favorite Web 2.0 apps? How have you dealt with security concerns? Have you upgraded to the latest from Microsoft yet? Whether you are a technical support expert or someone who serves as a de facto support professional, join us in this open discussion to share your experiences and concerns.
In order for this session to be successful, participation is essential. Please spread the word to others who might be interested in attending.