Recommended Resources

August 05, 2008

Leadership & Management Theme

Impact's theme this month is leadership & management. Do you have a favourite book related to this theme? Personal reflection? Please share!

During the perspectives of new information professionals session at SLA, Daniel, Stacey and I all identified project management as a necessary skill in our careers. It's been interesting talking to others about this -- it sounds like this isn't a skill being taught in most information schools. Personally, I had a great management course that laid the foundations for me, including setting a vision and goals for a project, developing a project plan, and budgeting time and resources. I had the advantage of writing process documentation for a major web development firm in Vancouver during my MLIS, which gave me in-depth knowledge of one project management process. Since then, it's all been hands-on. I've thought about PMI certification, but haven't pursued it so far.

Do you use project management tools in your work? If so, how did you learn them? Have you found any good courses or books you would recommend?

May 07, 2008

Mentoring Toolkit from CLRC

Last year, I worked with the Central New York Library Resources Council to create a Mentoring Toolkit for its members.  The toolkit is also available for others to use.  In the toolkit are the following documents:

In addition, several resources were purchased for their members to use.  All are available through your local library or for purchase through a bookstore.

One thing that really stood out to me, as we researched mentoring, is that the ball is in the mentee's court.  The mentee -- the one being mentored -- is the person who should ask for mentor, who should schedule the meetings, and who should be in the driver's seat.  That does not always occur.  Often a mentee will look to the mentor to drive the relationship, which is not that person's role. 

While working on this, I was also mentoring someone and I found myself changing the relationship.   I decided that  I would be there when the mentee needed me, but that it wasn't my role to lead the relationship.  If a mentee is serious about being mentored, and if the relationship is set up properly, then the mentee should feel comfortable being in the lead.

I hope you'll take a look at the resources.  They were constructed for use by library staff members in a wide range of libraries -- libraries just like yours.

October 03, 2007

Learning how to think

Thinking is something we all do naturally, but do we all do it well?  According to Edward de Bono, we need to teach thinking as a skill, so that people have tools to use in order to think better.  In 1985, de Bono published Six Thinking Hats, which outlines an effective way to become a better thinker using the concept of "thinking hats."  The hats allow a problem to be viewed from six specific viewpoints, which allow people to see different pluses, minuses and interesting ideas. As you work through the Six Thinking Hats, you (or your team) can build a map of the information that is relevant to the problem, then decide what route you want to take in order to solve the problem.

There is only one problem with this method -- everyone on your team needs to understand it and be able to use it.  Therefore, like other skills, there needs to be some training upfront, whether its by reading the book or learning through example.  Using the Six Thinking Hats won't come naturally, but it can used naturally once learned.

Here's a quick look at the Six Thinking Hats.  If you find that you want to know more, you can likely borrow de Bono's book at the library, there are copies available from some online booksellers (e.g.,Amazon.com, and copies at used bookstores (which is where I got mine).

The White Hat -- The white hat offers only facts when it looks at the problem.  Words or phrases associated with the white hat are:

  • Facts
  • Figures
  • Objective
  • Neutral
  • Checkable facts

A person using the white hat can offer the opinions of others, but cannot offer his/her own opinions (that happens elsewhere).

The Red Hat -- The red hat offers pure emotion when looking at the problem.  In being emotional, the red hat does not need to be logical or consistent.  Words or phrases associated with the red hat are:

  • Emotion
  • Feelings
  • Hunches
  • Intuition
  • Impression
  • Apprehension

The Black Hat -- The black hat sees negatives when it looks at the problem.  However, it is not emotionally negative.  It doesn't try to solve, the problem but show risks or even errors in thinking.  Words or phrases associated with the black hat are:

  • Negative
  • Gloomy
  • Logical negative
  • Risks
  • Speculative negative

The Yellow Hat -- The yellow  hat sees positives when it looks at the problem and comes up with positive ideas or solutions, but not creative solutions (that is done elsewhere).  Words or phrases associated with the yellow hat are:

  • Positive
  • Sunny
  • Optimistic
  • Logical positive
  • Speculative positive
  • Focused on benefits
  • Hopeful
  • Constructive

The Green Hat -- The green hat sees creative solutions when it looks at a problem.  Words or phrases associated with the yellow hat are:

  • Creative
  • New ideas
  • Alternatives
  • "Crazy" ideas
  • Provocative
  • Options
  • Choices
  • New concepts

The Blue Hat -- The blue hat is the conductor or choreographer.  It helps the group maintain focus and use the other hats effectively.  When possible, it provides direction, adds comments/observations, and defines/redefines the problem.

Who wears the hats? As you read about the blue hat, you may have wondered who wears each hat?  There are no assigned roles.  People may be asked to "put on" a different hat during a problem-solving session in order to look at the problem from a different point of view.  The leader may be the one most likely to wear the blue hat, but anyone can wear it, if it is necessary.

Wear?  Yes, I keep using the word "wear."  Figuratively speaking, of course.  Yet I think it could be helpful to have cards with the different colors as reminders of the different hats.  Perhaps the front could be the color and the back could have the qualities listed for that hat.

de Bono tells us that we don't need to be in a group to use the Six Thinking Hats.  Therefore, I'm looking forward to using it with myself when I have problems to solve!  I suspect that the map I will build using the Six Thinking Hats will lead to a well thought out solution.

September 07, 2007

Management lingo and tools

Do you hear management lingo that is unfamiliar?  Are you expected to  understand  a management method, but you aren't quite sure what it is?  According to its editor:

Value Based Management.net is a management portal specifically aimed at the information needs of senior executives with an interest in value creation, managing for value and valuation. We provide learning materials explaining management methods, models and theories on strategy, performance, finance, valuation, change, corporate governance, communication, marketing, leadership and responsibility with links to additional resources in the field.

The homepage -- a crowded list of topics -- contains links to specific ideas such as:

  • Crisis Management tips
  • Return on Investment
  • Six Sigma
  • Result Oriented Management
  • The 7-Ps (Marketing Mix)

Created by a Dutch consultant, the information is organized well and easy to read.  However, the print is very small, so you may want to alter the text size in your browser so that it is bigger (in Firefox use View, Text Size).  References are included for learning more about each topic and to help assure you that the information has not been pulled out of the air.

I could see referring to this site when I hear a term I don't know or if I want to quickly read-up on a management theory.  How might you use it?  That will be up to you.

LMD Links

LMD Bloggers

LMD Authors

  • Want to be an author? Email
    christinajzeller@hotmail.com
  • Ulla de Stricker
  • Paula Vaccariello
  • Michelle Young
  • Meredith Ritchie
  • Juanita Richardson
  • Jill Hurst-Wahl
  • Janice Keeler
  • Daniel Lee
  • Christina de Castell
  • Carol Feltes
Blog powered by TypePad