Job ID: 2012-6942 # of Openings Remaining: 1
Location: US-NY-Manhattan Type: Full-Time Regular
Department: CHR, Chatham Square Regional Branch
Position Description:
External Overview:
Please attach a resume when applying for this position.
External Responsibilities:
Under the general direction of the Library Network Manager:
Supervises all aspects of library services at a site
Develops strategies to enhance the onsite user experience
Responsible for driving increased circulation and attendance for the site
Uses statistics and metrics to tailor services and branch staff scheduling to meet local community needs
Responsible for successful outreach with community organizations, schools, and elected officials
Responsible for the maintenance and updating of the site collection profile and communicating collection needs to the Collections Strategy Office
Plans, assigns, directs and coordinates the delivery of services
Responsible for resolving patron complaints and staff performance issues
Ensures that staff devotes sufficient time to public service and site hours meet patron requirements
Collaborates with Library Network Manager, facilities and security administrators, and others to ensure that the site is well-maintained and managed and that technology is operational
Works with the respective Library Network Manager to deliver relevant community-specific programs
Ensures site staff participation in relevant and appropriate training programs
Has final authority for site schedules, money, and timesheets
Responsible for tracking timing and preparation of staff performance reviews
Serves as the hiring manager for the site and is responsible for administering personnel actions in PeopleSoft
Performs related duties as required
External Qualifications:
Bachelor's degree; or an equivalent combination of education and experience
Substantial, successfully demonstrated public library experience working in a variety of responsible roles displaying administrative, supervisory, and leadership skills appropriate to the position
Successfully demonstrated commitment to providing consistent, high-quality public services
Commitment to diversity and inclusion
Excellent interpersonal, oral, and written communication skills including the ability to serve as an enthusiastic ambassador for the Library
Successfully demonstrated experience supervising, training, and mentoring staff
Demonstrated ability to exercise sound judgment, identify and assess problems and decisively implement appropriate solutions or recommendations
Ability to work well independently and collaboratively across the Library to get things accomplished
Successful track record of demonstrating creativity, flexibility, and initiative in accommodating community and staff needs
Knowledge and understanding of urban library issues, library and information technologies; library policies and procedures
See: https://jobs-nypl.icims.com/jobs/6942/job?&sn=Indeed&?mode=apply&iis=Indeed&iisn=Indeed