Overall
Description Responsible for arranging, describing, preserving and
providing access to any and all official electronically- and
physically-stored records that have long-term, historical value. Manages
access permissions. Maintains record database catalog/index, search
aids, and user reference services. Assists with special information
requests. Recommends and helps implement changes to formatting,
indexing/cataloguing, and delivery solutions.
Responsibilities:
* Code, classify, and catalog records based on established standard subject classification schemas
* Establish and maintain library policies and procedures
* Grant access to electronic record libraries in accordance with company access policies
* Explain use of facilities, resources, and services, and provide information about library policies
* Teach users how to add records to the correct libraries with the correct tagging schema
* Teach users to search for information
* Develop information access aids (hard copy and online tutorials)
* Perform in-depth, strategic research, and synthesize, analyze, edit, and filter the resulting information
* Analyze special user requests for locating unique/unusual information, and assist in furnishing or locating that information
* Respond to complaints, taking action as necessary
* Participate in special projects
*
Interface with the project team to design information storage and
retrieval systems, and develop procedures for collecting, organizing,
interpreting, and classifying information
* Proactively identify any problems or unaddressed issues in the record library
* Confer with staff and management to develop, plan, and implement other content schemas
* Other
*
Take the initiative to address any problems or unfinished work that may
exist within the record library and coordinate with the appropriate
team members to handle them
* Stay abreast of all new information
though communication with team and management, and through communication
with the entire organization
* Stay abreast of new developments in
the field of information archiving/retrieval, including applicable laws
governing retention of records
* Supervise budgeting, planning, and personnel activities
Distinguishing Characteristics
Requires judgment and initiative in planning, organizing, directing and performing work
*
Involves contact with end-users, management, and project teams.
Contacts require courtesy and discretion; communications by telephone,
personal discussion and correspondence, including email
* Regularly
deals with confidential information; communication content frequently
pertains to personal information, managerial and administrative actions;
information managed requires the application of appropriate judgment,
discretion and adherence to professional code of ethics
* Errors
could result in customer inconvenience, delay and misunderstanding.
Errors could have public and private financial and legal repercussions
and cause adverse public relations
Qualifications Education and Experience
* Graduate-level coursework in archives management, library/information science
* Certified Archivist (CA) and/or Certified Records Manager (CRM) certification preferred
* Experience in an archives, records management and/or information management environment
*
Prefer experience with automated content management, storage and
retrieval environments (especially Microsoft SharePoint 2010 or other
commercial content management system), electronic records, database
design/management and electronic publication.
* Some knowledge of the real estate/property management industry is preferred
* Prefer some supervisory experience, especially with managing projects
Knowledge, Abilities and Skills
* Considerable knowledge of contemporary archival and records management principles and practices
* Considerable knowledge of current regulations/statutes concerning retention of records of interest to the public
* Ability to analyze and solve complex problems pertaining to archival methods and procedures
* Considerable interpersonal, organizational, planning, project management and oral and written communication skills
* Ability to train other staff members
* Good customer service and public relations skills
* Ability to develop budgets
* Detail-oriented
See: http://jobs.friedmanwilliams.com/jobs/724809-Records-Admin.aspx