New York Public Library
| Job ID |
2013-7179 |
# of Openings Remaining |
1 |
| Location |
US-NY-Manhattan
|
Type |
Full-Time Temporary |
| Department |
TLLO |
|
Position Description:
|
| External Overview: |
|
Under
the direct supervision of the Technology Training Mgr., conducts
community-based outreach in identified regions with exceptionally low
broadband adoption rates and provides digital literacy training and
support to local residents at NYPL sites. NYPL is a partner in the NYC
Connected Communities program funded by the Broadband Technology
Opportunities Program (BTOP) provided through The American Recovery and
Reinvestment Act.
The specialist will be assigned to the Bronx region.
This position is temporary through August 2013, with the possibility of an extension.
|
| External Responsibilities: |
This position provides support in the following areas:
- Works
collaboratively with community organizations and grant partners to
reach local residents and coordinate technology training and support
offered in NYPL sites
- Provides individual assistance as
required to meet the needs and abilities of local residents utilizing
the library for technology access and support
- Plans and provides group and individualized digital literacy instruction to residents of service areas
- Assists the public in the use of related library materials and services
- Schedules
and promotes training classes other technology support activities,
prepares materials for training, and prepares the room and equipment for
training
- May assist with digital literacy training for other library staff and/or NYC Connected Communities project partners
- Conducts
outreach promoting broadband adoption and related services and support
at NYPL sites in designated regions where residents have low broadband
adoption rates
- Works collaboratively with the
NYPL/NYC Connected Communities team as well as local library staff to
promote outreach and digital literacy instruction in their locales
- Performs related duties as required
|
| External Qualifications: |
- Successful
completion of two or more years of college and two years of relevant
experience, or an equivalent combination of relevant education and
experience; Bachelor's degree preferred
- Successfully demonstrated experience working with computer hardware and software for networked personal computers
- Successfully
demonstrated ability to use and provide assistance for PC and Mac
platforms, various web browsers, productivity software including MS
Office, subscription databases, and web 2.0 tools
- Sound judgment and the ability to assess the accuracy, completeness, and quality of information sources
- Strong aptitude for learning new and emerging technologies quickly
- Excellent
communication skills, including the ability to explain complex topics
to a diverse audience and to express ideas clearly and effectively to
individuals and groups
- Excellent presentation skills
- Ability to develop instructional materials
- Excellent
interpersonal skills, including the ability to communicate effectively
and tactfully with patrons and library staff and to work well with a
diverse patronage
- Demonstrated ability to be an effective representative of the library to external groups
- Excellent organizational skills
- Successfully demonstrated ability to work well with limited supervision
- Successfully demonstrated ability to work well in a fast-paced environment
- Reliability and flexibility
- Passion for public service, digital literacy, and libraries
- Knowledge of New York metropolitan area and the designated service regions preferred
- Ability to speak Spanish preferred (all three assignments)
- Ability to speak Chinese preferred (LES/SI assignment)
|
See: https://jobs-nypl.icims.com/jobs/7179/technology-training-associate-%28temporary-through-august-2013%29/job?mode=job&iis=Indeed&iisn=Indeed.com